WCHangout 24 -- BitFinex -- CFTC, "The Button" Issue, Leverage & Order Type Upgrades

BFX Hangout 10/05



CFTC

what does all this mean? what can you comment on ? https://www.reddit.com/r/BitcoinMarkets/comments/3l82c5/email_from_cftc_regarding_bitfinex_trading/
Have you received anything from the CFTC or as far as you know it is just the CFTC contacting their customers…



Platform Upgrades

Downtime & Scheduled Maintenance
Zane said.. bitfinex will be having down time for “This Sunday we will be making significant upgrades to our infrastructure.” you also mentioned these upgrades will “ replace our current caching layer and queuing service” .. can you expand on what this means ? -
How does this affect the lag users have experienced during periods of high volatility in the past ?
Will this also effect.. “the button issue” ?

Swap Payment Calculations
Swaps Payment calculation to improve accuracy. You said some people were being over / underpaid.. What happened here.. how did this go on so long.. is it not fixed…


Issues

“The button issue”
We know you’ve lost customers and customer confidence because of this..

How can it be that Every single person out there, though no fault of their own (they’re pressing the button and not seeing anything change on the site)... be wrong.. and bitfinex be right ? Surely the customer is always right… and the Customer says.. when I press ‘close’. I want to see it close. Either that. Or that button press fails.. NOT: .. I press close.. It tells me it's done something on a small pop up window.. yet my account balance remains the same… How is it possible that every single customer is wrong ? Its not. Its bitfinex who is wrong here. And the customers have spoken. No one.. is happy about it. Who would be ?

Bitcoinica Code
Talk of Bitfinex using the bitcoinica code… Zane has clarified that absolutely zero lines of code from Bitcoinca exist on Bitfinex right now. Do you want to just clarify this ?

2FA sometimes mysteriously stops working
I’ve had this issue(flibbr) multiple times and had to have it reset.. Have your hear about this and are you familiar with it ? https://www.reddit.com/r/BitcoinMarkets/comments/3nb4x8/daily_discussion_saturday_october_03_2015/cvmry4b

Alphapoint
..the integration… is it over ? Dead duck ?

Upgrades we want to see..

API Upgrades..
There's currently been talk about No FIX API.. Websocket API… meaning institutional clients won’t initially be able to use their normal order entry (ie: trading platform) and instead have to go to the website…

^^ think we have covered this



3 Mobile App ?
Bitstamp has an App.. OKCoin has an app. Mobile us is through the roof and constantly being on the good.. people want and require a native App on their phone like OKCoin.. with charts.. and their orders etc.. Why has this still not been done ?